Payment
Policy:
We
accept
credit
card
payments
for
laptop
computers
only
from
customers
within
US and
Canada.
For
customers
outside
US &
Canada,
we
prefer
bank
draft,
wire
transfer
etc.
Please
e-mail
us
for more
information
or chat
with one
of our
online
representatives.
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Taxes:
We
collect
7.5%
sales
tax on
shipments
to the
state of
illinois
addresses,
unless
the
purchaser
supplies
us with
a signed
official
state
resale
certificate
or sales
tax
exemption
certificate
with the
order.
Purchasers
outside
Illinois
are
responsible
for
their
state or
local
sales/use
tax, if
any, and
any
other
taxes
payable
by
reason
of this
transaction.
Once you
submit
your
order,
sales
tax (if
applicable)
will be
charged
separately,
and you
will
receive
another
invoice
for the
charge
via
e-mail.
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Shipping
Poilicy:
The time
frame
for
delivery
is 4-10
business
days
from the
day of
shipment.
For
international
orders
please
contact
us for
more
information,
our
standard
shipping
charges
are for
US &
Canada
only.
Due to
carrier
restrictions,
we
cannot
ship to
P.O
Boxes,
APO, FPO,
GU, VI
or PR
addresses.
General:
All
orders
are
shipped
within
2-4
business
days
from
time of
your
payment.
You will
receive
an order
confirmation
shortly
after
you
place
it.
Please
take the
time to
ensure
your
shipping
address
is
correct
when
ordering
and when
reviewing
your
order
confirmation
e-mail.
If your
address
is
incorrect,
please
contact
us
immediately.
Once
your
order
has
shipped,
there is
no way
for us
to
change
any
information.
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Return
Policy:
All
returns
must be
made
within 5
days of
the
invoice
date
(shipping
date).
All
products
must
obtain a
valid
Return
Authorization
(RA)
number
issued
by us.
Please
mention
this
number
on the
box
clearly.
You can
either
obtain a
store
credit
that you
may use
to buy
laptops
from us
in
future
or If
you
don't
want to
buy
another
laptop
from us,
we can
take
back the
products
and
issue a
refund
to you,
20%
restocking
fee will
be
applied.
All
products
must be
returned
in
original
condition
including
packaging;
otherwise
additional
fees
will be
applied.
Shipping
charges
are non-
refundable.
No
refunds
will be
given
after 5
days.
Please,
prepay
shipping
charges,
and
insure
the
shipment.
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Warranty:
ForteHosting.com
(IT Services)
offers at least
30 days warranty
on all second
hand laptops,
unless otherwise
specified,
warranty starts
from the invoice
date (shipping
date). The
Limited Warranty
covers
hardware(parts
mentioned on the
related products
page) operation
but does not
cover any issues
caused by use of
parts/components
or software not
supplied by IT
Services Inc.
The Limited
Warranty does
not cover damage
due to external
causes including
accident, abuse,
misuse, neglect
and unauthorized
product repairs.
In addition,
battery life in
not covered by
warranty.
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